PMS App is available for download on Pins Mobile Security website (You can download here)
It can only run on Android Phones only. We are currently working on the iOS version which will be available soon
Hello, How can we be of help to you?
If you have a question on how to use the PMS App, we are here to assist you all the time.
Yes, PMS app is free to use for now. All the services which includes; tracking, applock and others are free. However, for the offline tracking that requires sending SMS to request the location of your phone, you have to load your mobile wallet in order for this feature to work well on your phone. This wallet is paid to your local SMS service provider such as MTN, Glo etc
If you can use other mobile apps like whatsapp, then you can use the PMS app to track and find your phone. It is that easy and simple to use
How can I monitor or track my PMS Application Remotely?
You can access and take control of your phone through your personalized account page of dashboard accessible on any internet enabled device (Laptop, Tablets or phones). In cases where there are no immediate internet access, you can also use SMS command to control the phone, and also get information such as exact location of the phone.
How can I add other devices to my PMS app account?
It is very easy to do this. If you have an existing account. Click yes, and complete the installation process; this is how easy to add another account.
PMS App not working in the Background of my phone?
See Helpful tips on how you can keep you can keep the app running on your phone at all times: https://dontkillmyapp.com
https://sleep.urbandroid.org/documentation/faq/alarms-sleep-tracking-dont-work
I can’t see the PMS App on Google Play store, Why?
Three years ago, google came up with the policy to remove all anti-theft applications and solutions from its store, all apps that has SMS and Location update in order to get real time location of the phone when its lost or stolen.
However, in our drive to ensure you can still give you extra layer of security you deserve, you can download the PMS App here; https://pinsmobile.com/download
How many devices can I add to my Family Protection Plan?
You can add as many devices as possible to your family protection plan at any time.
Installation/Setup
Do you have challenges installing and using the Pins Mobile Security on your phone, we are here to help you always
Email us help@pinsmobile.com
Technical Support
If you have issues with compactibility or inability to use the app well, we can assist you right away
Email us help@pinsmobile.com
Device Tracking
Let us show you how to seamlessly track your phone, manage your devices through your personal dashboard